Level 1 – Basic Verification
We need to verify you under UK law to ensure you are:
Over 18 years old
Living in the UK
We try to do this electronically during sign-up, but sometimes documents are needed.
If documents are required, you will be directed to the verification page to upload:
Proof of ID: Passport, Driving Licence, or National ID card
Proof of Address: Bank statement, utility bill, or government-issued letter
✅ Once approved, you can use your account normally.
Level 2 – Standard Verification
After passing Level 1, you can deposit, withdraw, and place bets freely—until your account activity or spending reaches higher thresholds.
If further verification is required, you’ll be asked to upload:
Proof of ID (Passport, Driving Licence, or National ID card)
Proof of Address (Bank statement, utility bill, or government-issued letter)
Level 3 – Advanced / Risk Review
If you have already provided your documents, our Risk team may request additional information or documents to keep your account safe.
We will explain why the documents are needed
Your data is always protected
Important Notes
Additional document requests may occur even after initial verification
Accounts may be restricted if required by UK Gambling Commission regulations
Relevant Terms of Service excerpt:
6.1.1 We are required to undertake certain checks to comply with our legal and regulatory obligations – for example to verify your age, identity, address, location, financial circumstances, and the source of the funds you deposit and use – and we may also undertake other credit, fraud prevention and verification checks (together “Verification Checks”). We may ask you to provide various pieces of information and supporting documentation to enable us to carry out these Verification Checks, for example (but without limitation) a copy of your passport, driving licence, financial statements, documents to support the expenditure on your Account, proof of address and/or any other documents / evidence that we may reasonably require.
Additional documentation may be requested at any time, and accounts may be suspended pending investigation.