If your Midnite account is currently restricted, you will not be able to withdraw funds during this period. Restrictions can be placed on accounts for a number of reasons, all in line with our terms of service and regulatory obligations.
Common Reasons for Account Restrictions
Mismatched Account Information: Your personal details don’t match the information linked to your payment method.
Duplicate or Multiple Accounts: Having more than one account in your name is against our terms.
KYC and Regulatory Reviews: Ongoing checks required by law to verify user identity and ensure responsible gambling.
Third-party Payments: Using someone else’s payment method is not permitted.
Missing or Incomplete Documents: If we haven’t received or verified your ID, proof of address, or payment method.
Safer Gambling Measures: Restrictions may be in place if we detect activity that requires a responsible gambling review.
What You Can Do
To understand what is needed to resolve the restriction, please check your email inbox (and spam/junk folder) for any messages from Midnite. We’ll outline any next steps or documents required there.
If you haven’t received an update or if you need additional help, you can contact our Support team at support@midnite.com.