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🔒 Why is my Midnite account restricted, and how can I withdraw my funds?

Bruno avatar
Written by Bruno
Updated over 3 weeks ago

If your Midnite account is restricted, you will not be able to withdraw funds during this period. Restrictions are applied for various reasons, all in line with our Terms of Service and regulatory obligations.


Common Reasons for Account Restrictions

  1. Mismatched Account Information

    • Your personal details don’t match the information linked to your payment method.

  2. Duplicate or Multiple Accounts

    • Having more than one account in your name is against our terms.

  3. KYC and Regulatory Reviews

    • Ongoing checks required by law to verify identity and ensure responsible gambling.

  4. Third-Party Payments

    • Using someone else’s payment method is not permitted.

  5. Missing or Incomplete Documents

    • ID, proof of address, or payment method documents have not been received or verified.

  6. Safer Gambling Measures

    • Restrictions may be applied if activity requires a responsible gambling review.


What You Can Do

  • Check your email inbox (and spam/junk folder) for messages from Midnite detailing next steps or required documents.

  • If you haven’t received an update or need further assistance, contact our Support team at support@midnite.com.

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