How Can I Close My Midnite Account?
Closing your Midnite account is a straightforward process, whether you aim for temporary, permanent, or specific account closure due to unique circumstances. Follow the steps below to ensure your account is closed correctly.
Steps to Close Your Midnite Account
1. Initiating the Request
To begin the account closure process, contact Midnite's support team through email or live chat. Make sure to clearly request account closure and provide a reason if prompted.
2. Await Confirmation
Once your request is received, the support team will review it. If you’re logged in, the account closure will typically take effect immediately, and a confirmation will be provided to finalize the process.
3. Provide Required Verification Information (if not logged in)
For security purposes, if you’re not logged in, Midnite requires account holders to verify their identity. Typically, the following details are requested:
Full Name
Date of Birth
Postcode / First Line of Address
Email Address linked to the account
Submit these details when requested to authenticate your identity. Once verification is successful, the request will be processed.
Special Cases for Account Closure
Permanent Closure
If you wish to permanently delete your account, you must explicitly confirm your intent to close it permanently. Once confirmed, your account will be deactivated and access permanently revoked. This applies to:
Accounts closed due to dissatisfaction.
Self-exclusion policies.
Requests for permanent account deletion.
Post-Closure Support
After your account has been successfully closed, Midnite recommends seeking support from organizations specializing in gambling-related harm if applicable. These organizations provide accessible, non-judgmental advice and resources:
GAMSTOP: Prevent access to gambling websites or apps licensed in Great Britain.
GamCare: Support and advice for gambling-related harm.
GambleAware: Provides tools and resources for responsible gambling decisions.
Gambling Therapy: Support for individuals outside the UK affected by gambling.
BetBlocker: Free tool to block access to gambling sites.
You can also reach out to the National Gambling Helpline at 0808 8020 133 (available 8 am to midnight, 7 days a week) for further assistance.
Additional Notes
Once your account is permanently closed, creating multiple accounts or reopening your previous account may violate Midnite’s terms of service.
If you face any issues during the closure process, do not hesitate to contact Midnite support for clarification or assistance.
By following these steps and being aware of the closure policies, you can securely and successfully close your Midnite account, addressing your specific needs whether temporary or permanent.