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🏠 How can I update my account address on Midnite?

Bruno avatar
Written by Bruno
Updated today

How to Update Your Account Address on Midnite 🏠

Updating your address on Midnite is straightforward but requires valid documentation to meet verification and regulatory requirements.



General Process

  1. Submit your proof of address via Midnite chat.

  2. Once reviewed and approved, your address will be updated, and your account fully verified.



Accepted Proof of Address Documents

  • Recent utility bill (electricity or water; mobile or insurance bills not accepted)

  • Bank statement

  • Tax document

Requirements:

  • Must be the original PDF file (downloaded from your provider or banking app)

  • Screenshots are not accepted



Common Address Update Scenarios

1. Updating Without Immediate Proof

  • If you don’t yet have proof of your new address, the update cannot proceed.

  • You can still use your account normally until the document is available.

2. Restricted Accounts

  • If your account is restricted, the address cannot be updated until the restriction is resolved.

  • You may need to provide proof of your old address as well.

3. Correcting Sign-Up Errors

  • Submit proof of your correct address if the wrong address was entered during sign-up.

4. Resolving Address-Bank Mismatches

  • If your Midnite account address conflicts with your bank records, submit updated proof of address (bank statement or utility bill) to resolve restrictions.



FAQ

Why is proof of address immediately required?

  • To comply with regulatory and Midnite operational standards. Address updates cannot be processed without valid documentation.


Tip: Always check that your document shows your full name, address, and date, and ensure all four corners are visible for smooth verification.

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