For UK Customers
If you do not have an in-date passport or driving licence, we cannot verify your account at this time.
Once you obtain a valid form of ID, we will be happy to assist you with verification.
For Non-UK Customers
You can use a residency permit ID or national identity card if you do not have a passport or UK driving licence.
Make sure to:
Show all four corners of the document
Include both front and back of the ID
Need Help?
If you experience any issues, please contact our support team here.
We are happy to assist you!