Unfortunately, if you are unable to provide an in date driving licence or passport then we will be unable to verify your account at this time. As soon as you do have an up to date form of proof of identity then we would be happy to assist.

Non-UK customers can supply a residency permit ID or national identity card if they do not have a passport or UK driving licence. Please ensure that all 4 corners of your document are visible and that you supply both the front and back of the document.

If you have issues please feel free to contact our support team here, we'd be happy to help!