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🔒 Locked Out After Too Many Attempts?

Learn why it happens, what to do next, and how to check for additional restrictions or requests in your email.

Bruno avatar
Written by Bruno
Updated over 3 weeks ago

If you've entered the wrong password several times, your account may be locked automatically as a security measure.


What Should I Do?

To regain access:

  1. Contact our Customer Support Team via live chat or email.

  2. We’ll verify your identity and help unlock your account quickly.


Why Was My Account Locked?

  • As part of our security process, Midnite automatically locks accounts after multiple failed login attempts.

  • This protects your information and prevents unauthorized access.


Important: Check Your Email

If your account is locked—especially unexpectedly—please check your email inbox and spam folder for messages regarding:

  • Account verification steps

  • Suspicious activity

  • Other types of account restrictions

Follow any instructions in the email before attempting to log in again.

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