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Why Was My Bet Rejected During Cheltenham?

Updated this week

During busy events like Cheltenham, markets can move quickly. If your bet was rejected, it may be due to one of the following reasons:


Odds Changed

If the odds changed before your bet was confirmed, you may need to accept the new price before placing the bet.


Market Suspended

Markets may be temporarily suspended:

  • Just before the race starts

  • During in-play moments

  • Following significant race events


Selection No Longer Available

If a horse has been withdrawn or the market has updated, the selection may no longer be available.


Stake Limits

There may be maximum stake limits on certain markets.

If you’re unsure why your bet was rejected, check the on-screen message shown at the time of placement.

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