Why Haven't My Bets Been Settled Yet?
Bet settlement delays can be frustrating, but they are often due to necessary processing steps or external factors. This article outlines the common reasons for unsettled bets, sport-specific factors, and what steps you can take.
Common Reasons for Bet Settlement Delays
Settlement delays may occur for several general reasons:
Processing Times: Sometimes, settlements take longer due to high volumes or technical processes. It is generally just a matter of time before they are resolved.
Waiting for Official Results: Many bets depend on official result publications. If results are delayed or amended post-event, the settlement may take longer.
Sport-Specific Settlement Rules
Certain sports and events have rules or conditions that may affect settlement timelines:
UFC, MMA, and Boxing: These markets may take up to 24 hours for settlement due to delays in receiving official results. While Midnite aims to settle bets within one hour after a match ends, some delays are unavoidable.
Football Matches: Football bets are usually settled based on the result at the end of 90 minutes of play, including injury time but excluding extra time, penalties, or golden goals. For a detailed explanation of football betting rules, visit Football Betting Rules.
Ongoing Issues and Provider Escalations
At times, delays may result from system-wide issues or third-party providers:
Virtual Betting Delays: Delays in virtual bet settlements may occur due to technical issues. When such problems arise, they are escalated to providers, and unsettled bets will be resolved as soon as possible.
Next Steps for Customers
If your bet remains unsettled for an extended period, consider the following:
Check Official Sources for Results: Ensure the official outcome for your event is available.
Review Betting Rules: Confirm whether your bet aligns with the relevant settlement rules.
Contact Support: If significant time has passed (e.g., over 24 hours) without resolution, reach out to Midnite Support for assistance.
Summary
Most bet delays are procedural and will resolve automatically; however, certain sports or events may require additional time for settlement, especially when official results are delayed. For persistent issues, support is here to help.