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🔒 Forgot your password?

Updated yesterday

You can reset your password by following these steps:

  1. Enter your email address.

  2. Look for the reset email (subject: “Password reset”).

  3. Follow the instructions in the email to reset your password.


Locked out after too many attempts?

  • If your account is locked, use the chat button (bottom right) to reach Support.

  • Our team will help you regain access to your account quickly.

  • Accounts may also be temporarily locked due to multiple failed login attempts. Use the "Forgot Password" option to reset your password or wait for 30 minutes before retrying.


Troubleshooting login issues:

  • Clear your browser cache/cookies

  • Avoid using a VPN

  • Enter credentials manually instead of using auto-fill - Enable pop-ups in your browser

  • Restart your device before retrying

  • Use a different internet connection (e.g., switch from Wi-Fi to mobile data)

  • Try using another web browser (e.g., Chrome, Firefox, Safari, or Edge) if the issue persists.

👉 Still stuck? Click the chat button in the bottom right corner to contact our Support Team.

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