Why Didn’t My Bonus or Promotional Reward Get Credited?
Midnite offers various promotions and bonuses, but specific requirements must be met to qualify and redeem them. This guide outlines key reasons why rewards might not be credited and helps ensure your eligibility in the future.
Understanding Bonus and Promotion Eligibility
Bonuses and promotional rewards, such as free bets or spins, often have specific eligibility criteria. Below are the most common conditions:
Opt-in Requirements - Many promotions require you to opt in before placing any bets. Bets made without opting in will not count toward the promotion. Ensure to review and follow the Terms and Conditions of each offer.
Eligible Bets and Games - Certain promotions specify the type of bets or games that qualify. For example: - To activate the weekly "Club 10" reward, you must wager £20 on the game 'The Goonies.' If your wager is on another game, the spins will not be credited. - Acca bonuses or free bets require placing an accumulator bet (with minimum stakes or odds). Other types of bets, like bet builders, may not count.
Meeting Wagering Requirements - Promos such as welcome offers or weekly club rewards may require a minimum deposit and specific wagering patterns. For example: - Deposit at least £/€1 and place accumulator bets with a minimum of 4 legs and combined odds of 3/1 (4.0). These bets must settle within 14 days of signup to qualify.
Unique Bet Usage - You cannot use the same bet to participate in multiple promotions. To qualify, each promotion must be triggered by a new, eligible bet placed separately.
Time-Specific Bonuses - Many offers are valid only within specific promotional periods. For instance, an Acca promotion running from 6/5/225 to 11/5/225 means only bets placed and settled during that time count.
Common Misunderstandings
Misinterpreting Prior Rewards as Eligibility
Sometimes, prior goodwill gestures, such as free bets credited to your account, may appear as qualification for current promotions. However, meeting the stated promotion requirements remains necessary to receive the reward.
Failure to Verify Credit
Once you meet all the conditions, bonuses should be automatically credited. In cases of delay or confusion, always check the rewards page to confirm their status.
Useful Steps to Avoid Issues
Carefully read the promotion’s Terms and Conditions to understand the requirements.
Opt into the promotion before placing any bets.
Place the required bets on eligible games or events.
Fulfill wagering requirements within the stated timeframes.
Monitor your rewards page to confirm credited promotions.
Related Topics
By following these guidelines, you can ensure a smoother experience in redeeming your bonuses and promotional rewards.