If your withdrawal isn’t going through, run through these quick checks first.
Quick Checks
Withdrawals must go back to your original payment method
Make sure the payment method you’re using is available on your device
⚠️ Seeing a “one payment method” error?
This usually means you’re trying to withdraw to a different method than you deposited with.
Payment Method | Web | iOS | Android | Notes |
Apple Pay | ✅ | ✅ | ❌ | Not IE/Chrome |
Google Pay | ✅ | ❌ | ✅ |
|
Visa/Mastercard Debit | ✅ | ✅ | ✅ |
|
Trustly | ✅ | ❌ | ❌ | Web Only / Pop-ups must be enabled |
Pay by Bank | ✅ | ❌ | ❌ | Web Only (iOS & Android coming soon) |
💡 Tip
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