Skip to main content

⚠️ I’m Having Trouble With My Withdrawal

Updated today

If you’re having trouble making a withdrawal, make sure you check these points:

  • Withdrawals must go back to the same method you deposited with.

  • Apple Pay/Google Pay: Only available on supported platforms. See below.

    ⚠️ If you see a “one payment method” error, double-check your method before contacting support.

Payment Method

Web

iOS

Android

Notes

Apple Pay

Not IE/Chrome

Google Pay

Visa/Mastercard Debit

Trustly

Web Only / Pop-ups must be enabled



Why can I deposit but not withdraw?


Deposits usually don’t require additional verification, so they often go through immediately.

Withdrawals, however, may trigger:

  • A routine review of your account, or

  • A request for additional documentation.

If we need extra information, you’ll be notified by email with clear instructions.

✅ You’ll always receive updates regarding your funds—we won’t leave you in the dark.


Still Need Help?

❗ If you’ve tried all of the above and still can’t withdraw, contact support via the Midnite icon at the bottom-right. We’ll check your account and guide you through the next steps.

Did this answer your question?